Crisis to Competitive Advantage: The Recovery Playbook

Every major disruption in history has produced two kinds of businesses: those that fought to get back to where they were, and those that used the chaos to get somewhere better. This two-day programme is for leaders in the second category. Day 1 analyses how market disruptions historically create competitive opportunities, the specific moves that market share winners made during and after previous crises, and the conditions that made those moves possible. Day 2 builds the learner's own competitive advantage strategy for the current disruption: identifying the two or three moves that, executed well, will leave their business in a fundamentally stronger position than competitors who are simply trying to survive.

  • Classroom (group of 3-15)
  • Certificate upon completion
  • 8 Hours (2 days)
  • English
Dubai
AED 3299
Crisis to Competitive Advantage: The Recovery Playbook
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What will you learn?

  • Understand why disruption creates competitive opportunity and identify the specific market conditions in your sector that are creating openings right now.
  • Analyse the moves that turned crisis into competitive advantage for businesses in previous disruptions and extract the principles that apply to your situation.
  • Identify the two or three strategic moves available to your business right now that could permanently improve your competitive position
  • Build a competitive advantage strategy with clear priorities, resource requirements, and execution milestones.
  • Leave with a complete Recovery Playbook: your personalised strategy for turning the current disruption into your business's most significant competitive leap forward.

Prerequisites

Participants should have some experience in business, product management, or leadership roles.

Course Curriculum

8h total length

Day 1 – How Disruption Creates Competitive Opportunity

The History of Crisis Winners

  • Identify the market conditions that disruption consistently creates and explain why those conditions favour aggressive, well-prepared businesses over cautious ones.

  • Analyse three historical case studies of businesses that turned crisis into competitive advantage and extract the specific moves they made.

  • Distinguish between opportunistic moves that create temporary advantage and structural moves that permanently alter competitive position.

  • Assess the current disruption in your sector using the Crisis Opportunity Framework to identify where the real openings are.

Hands-On Exercise: Participants apply the Crisis Opportunity Framework to their own sector, identifying two to three current market conditions that represent genuine competitive openings.

The Conditions That Make Competitive Moves Possible

  • Identify the internal conditions that determine whether a business can execute an opportunistic move or is too constrained by crisis management to act.

  • Assess your own business against the four readiness factors that separate businesses that capitalise on disruption from those that merely observe it.

  • Recognise the window of opportunity that disruption creates and understand why it closes faster than most leaders expect.

  • Build the organisational conditions that allow your business to move fast when the opportunity presents itself.

Hands-On Exercise: Participants complete a Competitive Readiness Assessment for their own business and identify the one internal constraint most likely to prevent them from acting on an opportunity.

Mapping the Competitive Landscape Under Disruption

  • Map how the disruption has changed the competitive landscape in your sector including which competitors are weakened, distracted, or exiting.

  • Identify the customer segments and needs that are underserved or newly accessible as a result of the disruption.

  • Assess which of your current capabilities, relationships, and assets have increased in strategic value as market conditions have changed.

  • Build a disrupted competitive landscape map that makes the opportunity set visible and prioritised.

Hands-On Exercise: Participants build a disrupted competitive landscape map for their own sector and identify the two most significant competitive opportunities it reveals.

Day 2 – Building Your Competitive Advantage Strategy

Choosing your moves

  • Apply a structured move selection framework to identify the two or three competitive actions with the highest potential return relative to execution risk.

  • Distinguish between moves that strengthen your existing position and moves that open entirely new competitive territory.

  • Assess the resource, capability, and timing requirements of each candidate move and eliminate those that are compelling in theory but unexecutable in practice.

  • Commit to a prioritised move set with a clear rationale that can withstand challenge from your board and leadership team.

Hands-On Exercise: Participants apply the move selection framework to their own opportunity set and commit to their two or three priority competitive moves with supporting rationale.

Building the Execution Plan

  • Break each strategic move into a sequence of concrete actions with owners, timelines, and resource requirements.

  • Identify the critical dependencies and decision points that could accelerate or derail each move and build them into the plan.

  • Design a progress monitoring approach that keeps execution on track without creating reporting overhead that slows the team down.

  • Build contingency triggers for each move so your team knows in advance what conditions would cause you to accelerate, pause, or pivot.

Hands-On Exercise: Participants build a detailed execution plan for their highest-priority competitive move including actions, owners, milestones, and contingency triggers.

The Recovery Playbook

  • Integrate your competitive landscape analysis, move selection, and execution plans into a single coherent Recovery Playbook.

  • Build a 90-day competitive advantage sprint with specific milestones that create early momentum and visible progress.

  • Design the leadership communication that aligns your team behind the competitive strategy and converts uncertainty into directed energy.

  • Pressure-test your Recovery Playbook against the most likely competitive responses and adjust before you launch.

Hands-On Exercise: Participants complete their full Recovery Playbook and 90-day competitive advantage sprint, ready to present to their leadership team immediately.

Learn from CEO

Westley Harnett holds a BA in Business Economics and is an entrepreneur and business consultant with over 25 years’ experience building, leading, and restructuring businesses. He is the founder of Satoris Coaching, where he works with founder-led organisations that have outgrown their operating model.Westley specialises in bringing structure, clarity, and execution discipline into businesses experiencing complexity, growth pressure, or operational strain, helping turn chaos into scalable, sustainable systems.

Westley Harnett

Westley Harnett

Coach

  • Founder and CEO of Satois Coaching

About us

Inara is a dynamic hub for learning, innovation, and future-ready skills, dedicated to helping individuals and organisations grow with confidence in a world defined by technology, leadership, and creativity.

Founded in Dubai, a city that embodies ambition and progress, Inara was created to deliver modern, practical, and impactful training that evolves with the pace of change. Every programme is designed to inspire growth, spark innovation, and prepare people for what's next. Through partnerships with globally recognised institutions and certified providers, Inara offers access to internationally respected qualifications delivered by expert trainers who combine academic excellence with real-world insight—empowering learners and organisations to stay ahead in a rapidly transforming world.
Kognitiv Academy is a global enterprise training and consulting firm serving industry leaders across multiple regions. We specialise in capacity building and talent development, offering customisable programmes designed to elevate organisational performance across a wide range of disciplines.

We support organisations in identifying their most important goals and work closely with leadership teams to drive meaningful, long-lasting improvements. Our faculty brings strong expertise across coaching, facilitation, counselling, strategising, and organisational development, ensuring every engagement is purposeful and impactful. Everything we deliver is grounded in our commitment to excellence, a client-centred approach, and a foundation of trust and integrity. These principles guide our work and shape the long-term partnerships we build with clients around the world.